Last Updated: 12/02/2026
1. Introduction
These Terms & Conditions govern your use of the KatieLyn website and the purchase of products from us. By accessing this website and placing an order, you agree to be bound by these Terms, our Privacy Policy, and any other policies referenced herein.
2. Eligibility
By using this website, you confirm that you are at least 18 years of age or have permission from a legal guardian. You agree to provide accurate and complete information when placing orders.
3. Products & Availability
All products are subject to availability. KatieLyn reserves the right to:
- Limit quantities per customer
- Refuse or cancel orders at our discretion
- Discontinue products at any time without notice
If an item becomes unavailable after purchase, we will notify you and provide a refund where appropriate.
4. Pricing & Payment
All prices are listed in AUD (Australian Dollars). Prices may change at any time without notice. We reserve the right to correct pricing errors. Payment must be received in full before an order is processed and dispatched. All transactions are processed securely through third-party payment providers.
5. Preorders
Preorder items will ship within the timeframe stated on the product page. Delivery timeframes are estimates and not guaranteed. By purchasing a preorder item, you acknowledge:
- Production timelines may vary
- Delays may occur due to manufacturing or supply chain factors
Preorder items cannot be cancelled once production has commenced.
6. Shipping & Delivery
Orders are processed within the timeframe stated on the website. Shipping times vary depending on location. KatieLyn is not responsible for courier delays once an order has been dispatched. Customers are responsible for providing accurate shipping details.
7. Returns & Australian Consumer Law
KatieLyn complies with Australian Consumer Law (ACL). Customers are entitled to remedies for goods that are faulty, defective, or not as described. Change-of-mind returns must be requested within 14 days of delivery. Items must be unworn, unwashed, and returned in original condition with tags attached. Return shipping costs for change-of-mind are the responsibility of the customer.
8. Intellectual Property
All content on this website, including but not limited to logos, images, designs, branding, product photography, and written content, is the property of KatieLyn. No content may be copied, reproduced, distributed, or used without prior written consent.
9. Limitation of Liability
To the maximum extent permitted by law, KatieLyn shall not be liable for indirect, incidental, or consequential damages arising from the use of this website or our products. Nothing in these Terms excludes rights provided under Australian Consumer Law.
10. Privacy
Your use of this website is also governed by our Privacy Policy. By using this site, you consent to the collection and use of information as outlined in that policy.
11. Governing Law
These Terms & Conditions are governed by the laws of Australia. Any disputes arising from use of this website or purchase of products shall be subject to Australian jurisdiction.
